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FAQ: Truly Free Poker Training

Is this program really free?
Yes! Anybody can get CardRunners at no cost. All you have to do is earn the required Full Tilt Points at Full Tilt Poker. The Full Tilt Points never leave your account and your rakeback is not affected in any way. Visit http://www.parttimepoker.com/full-tilt-rake-back to open a Full Tilt Poker account if do not already have one.

How do I participate?
Simply follow the four-step process to your right. If you already have a Full Tilt Poker account, you can simply go to TrulyFreePokerTraining.com and register in under 30 seconds.

How do I know if I earned enough points to qualify?
Your point total will automatically display at CardRunners when you log in. You can also check your account balance at Full Tilt Poker.

How many Full Tilt Points do I need?
If you want to get a full month of CardRunners, you must earn 5,500 Full Tilt Points in a month.

Extra points earned during Happy Hour or any other promotions are excluded from this program (you will receive credit for points earned at the standard rate).

What if I don’t earn the minimum for a free month?
You can earn fewer points and receive one, two, or three weeks of free training – just divide the total by four to determine the weekly requirement. For example, if you earn 1375 points, you can receive one free week of CardRunners.

If I earn partial time through Truly Free Poker Training will I pay a prorated amount on my next renewal date?
No. If you have a credit card on file you will be charged as usual on your renewal date. Any free membership earned will simply extend your renewal date by the proper number of weeks. If you do not have any billing information on file, your account will be downgraded to registered guest status until the next period of time is credited.

Do you deduct any of my Full Tilt Points?
Your Full Tilt Points are NOT deducted from your account – they are simply used to track your progress. No points will ever be deducted, nor will this program ever impact your rakeback in any way.

Are Full Tilt Points carried over from month to month?
Points do not roll over into the subsequent month. For example, you earned 7,500 Full Tilt Points in January. This would earn you a free month of CardRunners in February because you met the 5,500 point requirement the prior month. The 2,000 point balance does not count toward your February total.

When do I receive the free training?
Your free training will begin within the first couple of days of the month following the month in which you earned the Full Tilt Points. For instance, if you reached the necessary number of points during February, your free training will begin on March 1st or 2nd. If you have an existing multiple-month membership we will extend your renewal date by however much free training you earn

I purchased a 6 or 12-month extension. Can I still receive free training?
Yes. Any free membership earned will simply extend your renewal date by the proper number of weeks.

How do you use my information?
We use the information you provide pursuant to the CardRunners Privacy Policy. Upon registration, we ask you to provide your Full Tilt Poker username and a valid email address. You will also create your account username and password for Truly Free Poker Training. Full Tilt Poker provides us with your current total of Full Tilt Points in order to determine your monthly eligibility for free poker training.

Can I take a break or stop participating?
Yes. You are under no obligation to earn Full Tilt Points each month, and may discontinue your play at Full Tilt Poker at any time. As long as your account is in good standing you may rejoin the program at your discretion.

I still have questions. Who should I contact?
Use this form here.